2026 · Case study
← Back to workWeekend family experiment
Bonsall is a small town, population under 4,000, with a reputation for being out of the way. In reality it's full of higher-end families with a lot of young kids, exactly the demographic that throws birthday parties every weekend.
Trying to get a bounce house delivered here is dicey. Most rental companies won't drive out this far, the ones that will tack on distance fees, and the units that show up are often the loud, primary-colored castles that clash with the styled backyard parties these families actually want.
The usual experience: you call a number, and the bounce house arrives late, dirty, and you're not sure it's going to hold up through the party. So the idea was to invest in a house that was reasonably priced, versatile, and photogenic, first for our own family, then test the market to see if we could rent it out on the weekends.
The goal was simple: cover the cost of the first bounce house, and use what we learned to decide whether to invest in a second. That meant treating this like a real market test, not just a family purchase.
I started posting AI-generated images on Instagram to gauge interest and shape the brand look before spending on photography. The feed pulled in early feedback and DMs, which gave us a first read on which styles and price points resonated.
From there, I ran a small focus group with 10 local moms to test the booking flow end-to-end. The hypothesis: if we kept the base rental price reasonable, families would happily layer on reasonable add-ons (extra time, tables, popcorn, etc.), making the unit economics work without pricing anyone out.
In-practice research surfaced three patterns that reshaped the offer and the flow:

The brand had to feel like a styled shoot, not a carnival, photogenic, calm, and mom-friendly. Every design decision laddered back to that one promise: "Everyone has fun, including mom."
Pastel balloon arches, white bounce houses, wooden cross-back chairs, florals, and overexposed light, mom-blog / wedding-photographer grammar, deliberately borrowed to earn trust with the target host.

Paid visibility moves the needle here more than we expected. We pulled a small ad in the local dance recital program, the only spend we could comfortably afford, and traffic tanked almost immediately after it ran its course. Bonsall is small enough that a single well-placed, offline touchpoint can carry the funnel for weeks; when it disappears, so does the top of funnel.